Real Talk
Advice, staff picks, mythbusting, and more. Let us help you.
Bitconnect Review
Published September 17, 2017
Jared McKinney

Headquarters

Unknown

Description

The Cryptocurrency Revolution

Website

https://bitconnect.co/

24-hour trade volume

N/A

Availability

Worldwide

User Experience

Design

No - The design of the bitconnect platform leaves a lot to be desired. The design of the Bitconnect Lending platform looks like an outsourced technology project gone bad from the early 2000s. The interface is looks dated, the navigation is confusing, and several of the UI elements feel downright out of place.

Beginner-Friendly

No - I've reviewed several other exchanges and have a fairly high IQ when it comes to navigating technology platforms. It still took me several minutes to exchange my BTC to BCC and fund my first "loan."

Documentation

No - There's not really help or support documentation so much as an extended FAQ page. Some common questions can be answered here, but the really important ones like, "Does Bitconnect actually have any offices?" seem to have been left out.

Customer Support

TBD - Still awaiting response.

Security

Verification Tiers

Verification on Bitconnect requires users to upload a scan or photo of two types of documents:

  • Proof of name and D.O.B.
    • Driver's license or government issued ID
  • Proof of address issues in the last three months
    • Utility bill
    • Bank statement

2-Factor Authentication

Yes - via Google Authenticator

Insurance

No - There's not any mention on the website of any type of insurance. In fact the terms of service makes it very clear that lending bitcoin is a risky investment

Storage

No - Storage of funds and security are not mentioned in any sort of detail on the Bitconnect website.

Encryption

N/A

Payment & Fees

Fees

Bitconnect offers an exchange service which charges .25% on all trades made.

Deposits

Bitconnect does not charge any fees on deposits into their Bitcoin or Bitconnect Coin wallets

Withdrawals

Bitconnect claims that they do not make any money on withdrawals, however, there is a mining network transfer fee of .00004 BTC "in order to maintain fast and reliable confirmation times." I have personally withdrawn earnings from Bitconnect to my Coinbase Wallet and didn't experience any issues.

Accepted Payment Methods

In order to start Bitcoin lending, you must first convert your Bitcoin into BitConnect Coin which is quite the hassle, but I'm guessing it helps inflate the price of BCC with everyone converting their tokens.

Supported Cryptocurrencies / Trading Pairs

BTC, BCC

Technology

Reliability

Mediocre - I've heard several complaints about accounts being locked when there's large deposits or withdrawals on the Bitconnect network. In recent months, they've gotten better about posting to their blog when these things happen.

Mobile App

Yes - iOS and possibly Android. The homepage of their website shows app store icons for both versions of their mobile app, but the link to the Google Play Store is broken. The iOS app does exist but with the exception of "DragonNinja" all the reviews are two stars or less.