Headquarters
Hong Kong, China
Description
Trade with Digital Currency.
Website
24-hour trade volume
31 Million dollars
Availability
190 Countries Worldwide
User Experience
Design
I love the design of Whaleclub. Their trading interface packs a ton of information and useful tools into a tiny space. You can tell from the simplicity of their navigation that they really took the time to create a user-friendly experience. Plus, it's mobile friendly in addition to Whaleclub offering iOS and Android apps.
Beginner-Friendly
Sort of - The interface if very beginner friendly if you're familiar with other trading platforms. So for beginning traders, it's a very friendly platform, however, if you're like me and have zero trading experience there's definitely a learning curve. Luckily the chat experience is awesome and I've learned a ton from other users in the chat.
Documentation
Yes - The help center contains guides and documentation on a variety of topics, but it's much more efficient to just ask users in the chatroom
Customer Support
TBD - So far I haven't needed customer support for any issues. I've submitted a support request and will update as soon as I hear back.
Security
Verification Tiers
No Verification Required - Simply create a new account and you're ready to start trading.
2-Factor Authentication
Yes - via Google Authenticator
Insurance
No - I couldn't find any documentation suggesting that funds are insured.
Storage
Yes - all account funds are stored offline using cold storage and geographically distributed in vaults around the world.
Encryption
Yes - AES 256 Encryption (aka the best of the best)
Payment & Fees
Fee Structure
Spread Only - Whaleclub does not charge any fees on trade execution. The business is based on a pure exchange model outlined below:
Deposit Fees
Deposits are only accepted in BTC and DASH. There are no deposit fees.
Withdrawal Fees
Yes - Fees are applied to each withdrawal to supposedly help cover mine fees associated with blockchain transactions. Whether or not that's true is up to debate.
Financing Fees
Yes - Financing fees are calculated hourly based on the size of your position multiplied by the market daily rate divided by 24 (to give you an hourly rate).
Accepted Payment Methods
Crypto Only - BTC & DASH
Technology
Reliability
Excellent - haven't had any issues whatsoever.
Mobile App
Yes - Android & iOS
Trading
Markets
Commodities
- Crude Oil (Brent)
- Crude Oil (WTI
- Gold
- Gold/EUR
- Gold/Silver
- Natural Gas
- Silver
- Silver/EUR
Forex
- AUD/USD
- EUR/GBP
- EUR/USD
- GBP/USD
- NZD/USD
- USD/CAD
- USD/CHF
- USD/CNH
- USD/JPY
- USD/MXN
- USD/TRY
Crypto
- BTC/USD
- DASH/BTC
- DASH/USD
- ETH/USD
- LTC/USD
- XMR/BTC
Stocks
- Alphabet
- Amazon
- Apple
- Coca-Cola
- Goldman Sachs
- JP Morgan
- Netflix
- Petrobras
- Snap
- Starbucks
- Tesla
Indices
- FTSE 100
- NASDAQ
- Nikkei 225
- Russel 2000
- S&P 500
Bonds
- US 10Y T-Note
- US 2Y T-Note
- US 5Y T-Note
- US T-Bond
Margin Trading & Leverage
Up to 200x leverage on forex and 50x leverage on stocks, commodities, and cryptocurrencies.
Features
Stop Loss, Take Profit, Split, Trailing Stop
Charts
Yes - Fully-customizable charts, time intervals, drawing tools, and indicators
Additional Info
Live news, forecasts, and market updates